On Monday I sat in my small office skimming through my Quick Books receivables feeling depressed and sad that my clients are so far behind in paying me for my work and services. As a web designer in a shit-tastic economy, I’ve developed a bit of a pessimistic outlook that has delved into my personal life as well in many regards.
Day to day dealings with clients that promise to pay another day, the hope of a new client and all of the work that goes into putting together detailed proposals and ideas that are easily dismissed, or an ass reaming via telephone by a difficult client are a part of my daily work life most days. Add to that my withdrawals from the damn Chinese Buffet I stopped frequenting this week. Yeah, I know…
On Monday afternoon I received a phone call from a potential new client whom was referred to me. Immediately I was put off as the client had me on speaker phone. One of my biggest pet peeves. Who can’t just pick up the phone and give me 100% of their attention? Seriously? I sat on the phone for several minutes as he asked me to “hold” while he did not put me on hold but rather carried on side conversations with others in his office as I listened on. Sigh…
He was polite but at this point I was already irritated – the speaker phone, my shitty receivables and a million other reasons. I agreed to put together a proposal for him by the next day against my better judgement. After all, a friend referred him, and maybe, just MAYBE this client would pan out so it was worth a try, right?
Today I decided to give the client a call after faxing over my proposal to see if he received it. He asked me if I wouldn’t mind stopping by his office to meet up right away and I agreed to do so. I grumbled to myself as I hopped into my hot vehicle. I had hoped to blow off the last few hours of the work day so I could go swim in the pool with the kids. Guess that wasn’t happening right away.
I’ve been to enough of these face meetings to know what to expect most times. I figured the guy was probably an arrogant and well-to-do business owner based on the impression I received on the phone. Little did I know our meeting would rock my world.
When I walked into his office, I was shocked at what was before my eyes. I saw a good looking, fifty-something aged paraplegic in an automatic wheelchair struggling to maneuver around his small office. He lifted a fragile hand to shake mine and introduced himself to me. I felt like a fucking ass.
No wonder why he had me on speaker phone. He probably couldn’t maneuver well enough to pick up the handset. I had done it. I had classified this individual sight unseen based on our brief telephone encounter and my past experiences. I wonder how I’d like that if someone did the same to me based on my appearance? Having tattoos and being a big girl I can only imagine what must be going through their minds when they meet me…
As our meeting went on, we moved into the conference room and I realized I had met a kind spirit. He told me he was very impressed by my proposal and that he wanted me to start right away on his project and cut me a check on the spot. I asked him how long he had been in his line of business. He answered, “For twenty two years, which of the last eight I have been paralyzed.” At this point, I asked him politely if I may ask what had happened as I had a feeling he wanted me to ask. It was kind of the white elephant in the room so to speak.
He obliged and told me how in July 2002 he was carrying a bag of wine bottles from a weekend of fun and with friends in his garage and how he slipped on a small puddle of water from his car’s air conditioning unit. I sat in amazement as he bravely told me how his life had changed in an instant. His feet flew straight up from under him and he landed hard on the cement on his back. He couldn’t get up; the wine bottles had all shattered upon falling. He was in so much shock that he didn’t realize as he tried to maneuver his body to turn that he had cut himself all over his middle section with broken glass as he couldn’t feel a thing. It wasn’t until after being in the garage for an hour or so and in a pool of blood that his child found him. And so began his journey through surgeries and more. He told me that every worse case scenario that could happen has happened to him since this injury and during his recovery, including financial troubles due to the economy. I told him that it’s time he had some good luck and that good luck started with calling me. And I meant it. At least I elicited a smile out of him, but what I really meant was that I was determined to help him in any way I could with the success of his web project.
Meeting someone like this guy leaves an imprint on your soul. You realize that at any moment, life can give you something very unexpected and unwanted, even in your prime. The next time I whine and complain to myself about my clients not paying timely or about not wanting to workout, I will think of him. I have my legs. I have the ability to do things standing up – like workout or getting a shitty part time job if necessary. He does not. I wonder if he ever wants to get in the pool with his children? I have that opportunity to do that. It may not have been today, but I can do it any day.
I’ve been blessed with meeting some wonderful people in my life, but I’ve found it’s the ones that have faced extreme adversity that I learn the most from. I met him only a few hours ago, and I have a feeling meeting him will shape my life forever.